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| Best Practices |
| Life Policy Dynamics adheres to the following Best Practices: |
- Full Compliance with all laws and regulations applicable to the servicing industry
- Transparent company operation consistent with protection of proprietary interests
- Separation of servicing operations of company from the operations of affiliated entities
- Continuous staff training and process improvement to assure knowledgeable decision making and efficient operation
- Establishment and implementation of an anti-fraud policy
- Establishment and implementation of an information privacy policy including utilization of the most up to date physical and technological safeguards to protect confidential client and nonpublic personal information
- Adequate due diligence to assure the integrity of all servicing transactions
- Full disclosure to policy owners of current and future financial obligations regarding premium payment and servicing fees
- Full disclosure to policy owners of policy status and future expectations
- Formal and redundant qualify control procedures including executive review of all disbursement instructions prior to execution
- Implementation and publication of periodic market trends and conditions research for the benefit of clients and staff, revising internal protocols as research findings necessitate
- Active participation in industry associations that promote best practices
- Adherence to requirements of U.S. Patriot Act
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